Customer Testimonials

Our customers have many great things to say about us. Here is a sample of the letters and notes we recieve. If you want to share your story, just send us an note.
We would love to help you find the perfect diamond ring or diamond jewelry for your special occasion.

"My wife’s ring design caused considerably more ooo’s, ah’s and wow’s than we ever expected..."

Thanks you once again for your valuable advice, patience and creative jewelry expertise. My wife’s ring design caused considerably more ooo’s, ah’s and wow’s than we ever expected. At a time of many sensitive decisions, distractions, and deadlines, it was greatly appreciated that Novori was going to make sure the work was going to be done right and on time. Thank you, Thank you! Douglas

"My fiance was blown away by the setting and diamond..."

I do buy a lot online, but I research and review countless hours. I wanted a jeweler with superior craftsmanship and experience, while also having a selection that was unlike anything I saw locally. I have to say after reading many reviews and looking at the great selection of unique rings, I made Novori my choice to create and design a ring from my girlfriend that I view as special and deserving of a ring that would take her breath away. The reps on the live chat were amazing and very help. They answered all my questions and gave me ideas and direction in choosing a diamond after i selected the setting. Shipping and packaging was fast, secure and on-time. My fiance was blown away by the setting and diamond. After speaking with reps from Novori, I trusted their opinions and advice. Even after choosing a diamond, they reinspect it before using it in the setting. I would highly recommend Novori for any prospective buyer looking for a unique high quality ring. I just haven't really told anyone around where we live and our friends because I don't want anyone else to purchase from here. Thanks a million Novori! Anthony

"I was very happy with the value I got for my money..."

I proposed to my fiance earlier this week and it went great! She loved the setting and stone from Novori. I was very happy with the value I got for my money. My fiance has been getting bombarded with attention since we got engaged. Yesterday, her professor spent the first 30 minutes in class hearing the engagement story and admiring the ring (we are both students). Some classmates saw the ring flashing from across the lecture hall (about 150 ft.) and had to come over to get the scoop. Needless to say, we are happy with the ring and I will look to purchase from Novori in the future. Thanks for a great product. Brent

"Thank you so much for your help and patience..."

Just wanted to give you a quick THANK YOU... you helped me out a lot with this whole situation. The diamond ring is safe at my home. Thank you so much for your help and patience. I couldn't have dealt with a better representative. Thanks again. Ryan

"The diamond looks like a dream...."

I received your package this morning. The comunication, service and delivery were outstanding. The diamond looks like a dream. Thank you again for all your help. Esteban

"Dealing with this company has been a treat. Charlene ...was extremely knowledgeable in all areas...."

Thank you for your diligence. Much appreciated! Dealing with this company has been a treat. Charlene has been helping me out with all my queries, and she was extremely knowledgeable in all areas. Gary

"the ring is absolutely amazing..."

I just wanted to thank you and the people at Novori for all the help that you provided me when buying an engagement ring. When making such an important decision on a purchase over the internet you and Novori made the process easy and made me feel comfortable doing business with you. Not only did you provide great service to me but the ring is absolutely amazing and my fiancé can’t stop talking about how much she loves it and how it is exactly what she wanted. Once again I just wanted to thank you again for making the experience pleasant and a long life memory. Brandon

"Novori has exceeded my expectations and provided customer service above and beyond..."

I've already picked up the ring and it looks fantastic! Thanks again for all your help. I'm assuming Novori already has a large satisfied customer base and yet again you and Novori have exceeded my expectations and provided customer service above and beyond and I really appreciate that. Thanks again. Aaron