At Novori, we respect your privacy and have made every effort to ensure that your personal information is handled in a safe and responsible manner. We do not sell, trade, or rent your personal information to others.
Information Collected On Our Site
Each time you visit Novori, our web server records your IP address. Recording IP addresses helps us determine traffic patterns and number of visits to individual pages which in turn helps us optimize the navigation design of our website.
When you first add a product into the shopping cart, we automatically assign you a unique shopping cart number in the form of a cookie. We use this number to keep track of your shopping cart items during your visit and to identify you as a repeat visitor. If you do not wish to be identified as a repeat visitor, please disable the cookie support in your browser. Please be aware that if cookies are disabled in your browser, some features of our site (like the shopping cart) may no longer work.
Once you have finished shopping and have entered our checkout, we will ask for your name, address, e-mail address, phone number and credit card number (with expiration date and credit card validation number). We also gather the recipient's name and address who will receive the gift you are sending. Additionally, we will retain history of your purchases including the date that you made your purchase, as well as the amount and type of purchase.
When you request to be on our mailing list (either e-mail or regular mail), we retain your name, address, e-mail address and phone number in order to send you special promotions and product information you may be interested in.
When you respond to a survey, or enter a Novori contest, we may collect your name, address, e-mail address and phone number. We also may ask you for additional information, such as your age, interests, product preferences or zip code.
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At Novori, we use two kinds of cookies, session cookies and persistent cookies.
Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at Novori. For example, the session cookie that we ask your browser to hold retains your shopping cart number. Without the session cookie, you cannot add merchandise to your cart or make a purchase.
Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. You can browse our site without accepting a persistent cookie. However, you cannot add merchandise to your bag or make any online purchases. You may set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which provides you with the opportunity to decide whether you want to accept it or not. In many instances, the "help" button on your browser tool bar will tell you how you can take these steps.
How Is The Information Used?
We may use your information in a number of ways, including the following:
For marketing and promotional purposes. We may send out e-mails and direct mail or catalogs to our customers about products or events that we think may be of interest to them. We may also send you special promotions, new arrivals or new site features.
Is The Information Shared?
The information gathered may be shared with third parties with whom we have a relationship. We may share your personal information with outside companies that perform services for us. For example, we may retain an outside company to manage a database containing certain customer information or to create and distribute an e-mail offering. In those situations, the outside party is performing work for us, and Novori takes appropriate steps designed to ensure your information is used only to provide the services requested by us, and not for other purposes.
Additionally, we may share account or other information when it is necessary to comply with the law or to protect our interests or property. This may include sharing information with other companies, lawyers or government agencies in connection with issues related to fraud or government subpoenas and warrants.
Is My Information Secure?
At Novori, we are committed to providing our customers with a secure shopping environment. We have practices and procedures in place which are designed to ensure the security, integrity and confidentiality of our customer's information. We use various security measures to ensure that your credit card information is protected, including the latest in security technology. When you place an order through our shopping cart, your personal information is protected by Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. The SSL technology creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable.
Encryption is based on the mathematical scrambling and unscrambling of messages and assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. So, information encrypted using the private key can only be decrypted using the public key, and vice versa- ensuring the security of your information.
This technology, together with our other security measures, protects your personal information as it moves from your computer to our server. We also restrict and limit access to customer information only to those employees who require it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of customer information.
Our customers are given the opportunity to opt-out of having their information used for purposes not directly related to their transaction at the point where we ask for the information. Customers who no longer wish to receive communications may opt-out by calling our customer support line.
Your confidence in the Novori shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.
|Best diamond prices online
|Free FedEx shipping to the USA
|No risk 30 day money back guarantee
|All engagement rings are made in the USA
|Registered with the Better Business Bureau
|Huge selection of high quality diamonds
|More Reasons >>
I proposed to my now fiance the other day and she honestly cannot take her eyes off of her ring. I leave for work, she is staring at it, I come home and she...ZachView More
I proposed to my fiance earlier this week and it went great! She loved the setting and stone from Novori. I was very happy with the value I got for my money....BrentView More
Absolutely beautiful. Again, thank you for all your help. I look forward to working with you in the future and letting all my friends know about your website....DanView More
I found Novori through the internet. The website was very easy to use and assisted me in building my own ring. After doing so, I thought a mistake was made so I called,...ZachView More
I just want to say, thank you for your business. Gorgeous Stone! I am overly satisfied and would recommend your business to anyone....RobView More
I just like to say that you have provided exceptional customer service and all my expectations have been met. I had my diamond ring appraised in Canada and it was exact to specs even...AndrewView More
The ring has arrived safely and it looks fantastic. Iíve seen nothing like it in the UK which makes it all the more special. Thank you very much for all your assistance over the last...GavinView More
Hey, I got the ring yesterday in the mail. The ring looks even better than the picture, and I appreciate the speedy delivery. If I have need of more jewelry for my future...KellyView More
The engagement ring ordered by Robert has arrived in Kuwait and found it's permanent home on my finger. I wanted to say thank you for the beautiful work. This ring is gorgeous!...TammyView More
I received the ring I ordered today, right on time! ...and was blown away! I honestly can say I have never seen anything like it, the quality, and the sparkle will insure the proposal goes...JeremyView More
I received the ring and it looks great. I want to thank you for all your help over the last couple months. I know I was demanding in what I wanted and you were a...AndrewView More
Thanks a lot for your assistance through this process. You've been a huge help, and I will be sure to let others know of my experience with you.
I didn't think the timing and everything...VictorView More
I received the package and just wanted to let you know I think it is great. Thanks again for all your help and 'non-pressure' to buy the most expensive or anything really. Thanks...MichaelView More
I wanted to drop you a line to let you know how satisfied I have been with your products and service. I ordered both my fiance's engagement ring and my wedding band from Novori...VinceView More
Thank you for your help in selecting our engagement ring. You were very patient with all of our questions and we were pleasantly surprised at how beautiful the diamond was. We could not...JustinView More