Novori Jewelry 100% Satisfaction Guarantee

At Novori, we want your diamond jewelry purchase to be a pleasant and rewarding experience and want you to be sure that you made the right decision purchasing your jewelry online from Novori.

For your shopping convenience and peace of mind, we offer an unconditional 30 day satisfaction guarantee. If you are not completely satisfied with your Novori purchase, for any reason, you can return the item for an exchange or refund within 30 days.

This gives you ample time to examine and view your purchase. We are confident that you will be more than satisified with your purchase, but if your ring or jewelry piece needs an adjustment, or is not to your liking, we will make any necessary corrections at no cost to you, or give you a full refund. No hassle, no fuss. A simple call to our Customer Service department will handle this process. At Novori, we are dedicated to helping you find the right diamond engagement ring or jewelry piece that you will be proud to wear for a lifetime.

We are so confident in the quality of Novori jewelry that we also stand behind our workmanship with a full lifetime warranty.

Read about our Full Lifetime Warranty

If you have any questions regarding this satisfaction guarantee, or our full lifetime warranty, please call us 1-888-488-3357 and we will be happy to answer any questions you might have.

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